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The AI Workforce Company

Build an AI Workforce that does real business work — inside your ERP and CRM.

Adrem designs, builds and manages teams of AI agents that operate inside your enterprise systems — executing real processes across finance, HR, procurement, service and operations, powered by Microsoft Dynamics 365, Copilot and MCP.

FinanceSalesServiceHRProcurementSupply ChainMicrosoftCopilot + MCP

The inflection point

Traditional transformation left the work manual

For two decades, enterprise software digitised records but left the doing to people. AI agents change what the software itself can do.

Then — Software era

  • Software recorded the work — people still did it by hand.
  • Data moved between systems, but decisions stayed manual.
  • Automation was rules-based, brittle and narrow.
  • Scaling output meant scaling headcount.

Now — AI Workforce era

  • AI agents execute the work inside your enterprise systems.
  • Decisions and actions happen where the data already lives.
  • Agents reason over context instead of following fixed rules.
  • Capacity scales without scaling the org chart.

What is an AI Workforce

Digital workers that operate inside your enterprise

An AI Workforce is a team of agents that do real work in your systems — governed, grounded and always under human control.

Operate inside ERP & CRM

Agents work where your processes already run — reading and writing directly in Dynamics 365 and connected enterprise systems, not in a separate tool.

Powered by Copilot + MCP

Microsoft Copilot and the Model Context Protocol give agents grounded access to your data, tools and actions across the Microsoft estate.

Human-in-the-loop control

People stay in command. Agents draft and act within guardrails, escalate on approval, and leave a full audit trail behind every step.

The operating model

How the AI Workforce fits together

People direct the work through Copilot; agents carry it out through MCP, inside your systems of record.

  1. Human WorkforceDirect, review, approve
  2. Microsoft CopilotNatural-language surface
  3. AI AgentsExecute the work
  4. MCP LayerGrounded tools & data
  5. Enterprise SystemsDynamics 365, ERP, CRM

Agent portfolio

An agent for every function

Purpose-built agents across the enterprise — each operating inside the system that runs its work.

Operates inside: Dynamics 365 Finance & Operations

Accounts Payable

Captures, codes and processes supplier invoices end to end.

Bank Reconciliation

Matches statements to ledgers and clears exceptions.

AR & Collections

Chases receivables and prioritises collection activity.

Financial Close

Runs close checklists, accruals and reconciliations.

Expense Audit

Reviews expense claims against policy and flags anomalies.

Cash-flow Forecasting

Projects positions from live receivables and payables.

Faster month-end closeZero invoice backlogReal-time cash visibility

Flagship agent · Live now

See AP Agent in action

Autonomous accounts payable — creating and confirming purchase orders, hands-free, inside Microsoft Teams and Dynamics 365 Finance & Operations.

Explore AP Agent

Solutions

Seven ways we build your AI Workforce

From the agents themselves to the Microsoft foundations they run on, and the people who keep them running.

Build

AI Agent Development

We design, build and deploy the agents that execute your business processes end to end.

Connect

MCP Server Development

Custom MCP servers that give agents governed access to your systems, data and actions.

Orchestrate

Microsoft Copilot

We make Copilot the natural-language surface your teams use to direct the AI Workforce.

Foundation

Dynamics 365 F&O

Finance & Operations implementation and optimisation — the system of record agents run on.

Foundation

Dynamics 365 CRM

Sales, Service and Customer Engagement, tuned as the ground truth for customer-facing agents.

Augment

Human Workforce Augmentation

Skilled Microsoft and Dynamics specialists who extend your team through delivery and beyond.

Managed service

AI Workforce Augmentation

We don’t just build your AI Workforce — we run it. Ongoing operation, monitoring and optimisation of your agents as a managed service.

Coming soon

Industries

Built for the sectors that run the GCC

We bring an AI Workforce to the industries where enterprise processes are complex, high-volume and mission-critical.

Construction

Project controls, procurement and cost management at scale.

Facilities Management

Service requests, maintenance and vendor coordination.

Automotive

Dealer operations, sales, service and parts workflows.

Retail & Distribution

Inventory, replenishment and omnichannel operations.

Financial Services

Back-office processing, compliance and client service.

Government

Case handling, citizen service and administrative workflows.

Professional Services

Engagement delivery, billing and resource management.

Why Adrem

The partner for the agentic era

A services company purpose-built to design, build and run AI Workforces on the Microsoft cloud.

Agentic AI is our core

Not a side project. Designing and running AI agents is what we do.

Microsoft-grounded

Built on Dynamics 365, Copilot and MCP — the enterprise stack you already trust.

Enterprise-grade governance

Human-in-the-loop control, auditability and security built in from day one.

On the ground in UAE & KSA

Regional delivery and support for enterprises across the GCC.

Advise → Build → Operate

From strategy through build to a fully managed AI Workforce.

Delivery roadmap

From first conversation to a workforce that runs itself

A clear path from strategy to a managed, continuously improving AI Workforce.

  1. 01

    Discover

    Map the processes, systems and outcomes where agents create value.

  2. 02

    Design

    Define the agents, guardrails and human-in-the-loop control model.

  3. 03

    Build

    Develop agents and MCP integrations on your Dynamics 365 foundation.

  4. 04

    Deploy

    Roll out inside your systems with monitoring and approvals in place.

  5. 05

    Manage & Optimise

    Operate the AI Workforce and improve it continuously as a service.

Customers

Trusted by leading GCC enterprises

  • Majid Al FuttaimRetail & Lifestyle
  • GargashAutomotive & Financial Services
  • Daman InvestmentsFinancial Services
  • DAMACReal Estate
  • Union CoopRetail Cooperative
  • AlmosaferTravel & Tourism

Certifications & Partnerships

ISO/IEC 27001ISO/IEC 27701ISO 9001Microsoft Solutions PartnerZebra ISV Partner

Get started

Book an AI Workforce Assessment

Tell us about your enterprise systems and the work you want to automate. We’ll show you what an AI Workforce could do inside them.

  • A focused working session with our AI Workforce specialists.
  • A clear view of where agents create value in your processes.
  • No obligation — practical next steps, grounded in your systems.

Headquartered in Dubai · Serving the GCC